The computer is not mine, it belongs to some acquaintances. I’m helping them transferring the files from the old computer to the new one. They bought it from Best Buy and they were given a computer which the box already opened and resealed. They refused to pay the extra fees that Best Buy was asking. Best Buy did all the unboxing, installing their softwares before the computer was made available for sale.
Best Buy, I Hate You!
There ought to be some laws against what best Buy is doing.